FAQ


Delivery

Under normal circumstances your order is processed the same day and shipped the next day. You should receive your ourder within two working days. Exception to the rule is presales offers.
If you purchased a product which is temporarely not in stock, we will let you know as soon as possible.

Shipping

If you live in Utrecht, you order will be delivered by De Fietskoerier Utrecht. If you live outside of Utrecht, PostNL will take care of delivery.
But, we love for you to pick up your new kit in our shop yourself! Free coffee included (Tinie from CycleWorks makes amazing coffee!).

Shippingcosts

For orders up to €50, €3,95 shipping costs are charged, orders over €50 are shipped for free. If you pick up your order in our shop, there are no shipping costs ofcourse.
Internetional delivery is also possible, we will ship your ourder to you for €9,95.
 

Returns

Receives your order but wrong size or not what you wanted afterall? Not a problem, you ca nreturn your order. Please send your order in the box it came in to:

Good Cycling
o.v.v. Returns
Weerdsingel Westzijde 18
3513 BB Utrecht

Payment method

In our online shop you can pay with iDeal. In our shop at the Weerdsingel you can pay with cash and ofcourse Pin.

Customer service

Do you have a question, complaint or a very good idea? Please let us know! Send an emamil to post@goodcycling.nl or write a letter to:

Good Cycling
o.v.v. Klantenservice
Weerdsingel Westzijde 18
3513 BB Utrecht

But ofcourse, a visit to our shop is an even better idea.

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